Shipping policy
Overview
AAVENLY (operated by ASTORE VENTURES LLC) ships products ordered through this online store. Our primary shipping market is the United States. Prices and shipping charges are shown in United States Dollars (USD).
AAVENLY uses third-party suppliers and fulfillment partners for some products. This Shipping Policy explains how processing, shipping, tracking, and delivery generally work for AAVENLY orders.
Fulfillment partners
Some products may be sourced, prepared, packed, and/or shipped by third-party fulfillment or supply partners. As a result:
- An order may be shipped directly from a fulfillment partner to you.
- Packages may occasionally arrive separately if an order contains products fulfilled from different locations.
- Delivery timing can vary depending on the fulfillment partner handling your order and your destination.
- Tracking information will be provided when available.
AAVENLY does not claim to manufacture, warehouse, or physically possess every product offered on this website. Your checkout receipt and order confirmation remain your purchase record with AAVENLY.
Order processing time
After you place an order and payment is confirmed, we (or our fulfillment partner) begin processing it for shipment.
Estimated processing time: 1–3 business days after payment confirmation, unless a product page states a different timeframe.
Processing time is the period needed to prepare your order before it is handed to a carrier. It is separate from shipping/transit time.
Processing times may be longer during peak periods, promotions, or when a partner requires additional time to prepare an item. Weekends and public holidays are generally not counted as business days.
Shipping rates (United States)
- Standard Shipping: $4.99 for orders below $75.
- Free Shipping: Free for orders of $75 or more.
Shipping costs shown at checkout apply based on your order total and destination eligibility.
Shipping / transit time
After your order has been processed and shipped, the customer-facing transit estimate is 5–8 business days.
Important: The 5–8 business day estimate starts after processing/shipment—not from the moment the order is placed. Total time from order placement to delivery typically includes:
- 1–3 business days for processing, plus
- 5–8 business days in transit after shipment.
These timeframes are estimates only. Actual delivery can vary based on the fulfillment partner, carrier performance, destination, and the accuracy of your shipping details. AAVENLY does not guarantee that every order will arrive within 5–8 business days of the order date.
Separate shipments
If your order contains multiple items, those items may ship together or separately when they are fulfilled by different partners or from different locations. You may receive more than one tracking number and more than one delivery for a single order. You will not be charged extra shipping solely because items ship separately, unless checkout clearly shows otherwise.
Tracking
When tracking information becomes available, we will share it with you using the contact details associated with your order (typically email). Tracking updates depend on the carrier and may take time to appear after an initial label is created.
If you have not received tracking within a reasonable period after the stated processing window, contact us at aavenlystore@gmail.com and include your order number.
Delivery issues
Please ensure your shipping address is complete and accurate at checkout. AAVENLY and our fulfillment partners are not responsible for delays or failed delivery caused by incorrect address information, refused packages, or failure to retrieve a package from a carrier pickup point where that is required.
If a package appears lost, damaged in transit, or significantly delayed after the estimated transit window, contact us at aavenlystore@gmail.com so we can help investigate.
Contact
For shipping questions, contact AAVENLY at aavenlystore@gmail.com or through our Contact page, and include your order number.